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© 2026 Indian Watch Connoisseur. All rights reserved.

Privacy Policy

Last updated: June 2026

M/s. INDIAN WATCH CONNOISSEUR (“Indian Watch Connoisseur”, “I.W.C.”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal information entrusted to us.

This Privacy Policy (“Privacy Policy”) explains how Indian Watch Connoisseur collects, receives, uses, stores, processes, verifies, transfers, discloses, retains, and protects information obtained through indianwatchconnoisseur.com (the “Platform”) and all related services, communications, technologies, and functionalities.

By accessing, browsing, registering with, communicating through, transacting through, or otherwise using the Platform, users acknowledge that they have read, understood, and accepted this Privacy Policy.

Where permitted by applicable law, use of the Platform constitutes consent to the collection, processing, storage, retention, disclosure, and use of information as described in this Privacy Policy.

BUSINESS INFORMATION

Business Name: M/s. INDIAN WATCH CONNOISSEUR

GSTIN: 09AAKFI0718F1ZH

Registered Address:

E-98/26, Sameer Villa,
Sector-50, Noida,
Gautam Buddha Nagar – 201301,
Uttar Pradesh, India

Email: indianwatchconnoisseur@gmail.com

Phone: +91 9211602976

1. INFORMATION WE COLLECT

Indian Watch Connoisseur may collect, receive, generate, verify, process, and retain the following categories of information:

Personal Information

  • Full Name;
  • Email Address;
  • Phone Number;
  • WhatsApp Number;
  • Billing Address;
  • Shipping Address;
  • Business Information;
  • Other information voluntarily provided by users.

Identity Verification Information

  • PAN Card Details;
  • Aadhaar Details;
  • Passport Details;
  • Driving Licence Details;
  • Business Registration Documents;
  • Address Verification Documents;
  • Beneficial Ownership Information;
  • Other KYC Documentation.

Transaction Information

  • Purchase History;
  • Sale History;
  • Transaction Values;
  • Payment Information;
  • Invoices;
  • Delivery Records;
  • Authentication Records;
  • Shipping Information;
  • Dispute Records;
  • Transaction Communications.

Technical Information

  • IP Address;
  • Browser Information;
  • Device Information;
  • Operating System Information;
  • Website Usage Data;
  • Cookies and Similar Technologies;
  • Session Data;
  • Referral Information;
  • Log Information.

Communications

  • Emails;
  • WhatsApp Messages;
  • SMS Messages;
  • Phone Call Records;
  • Customer Support Communications;
  • Transaction-Related Communications;
  • Verification Communications;
  • Compliance-Related Communications.

Information may be collected directly from users, automatically through use of the Platform, from service providers, from transaction counterparties, from publicly available sources, or from other lawful sources.

2. PURPOSE OF COLLECTION

Indian Watch Connoisseur may collect, process, store, use, disclose, and retain information for the following purposes:

  • Facilitating luxury watch transactions;
  • Verifying user identity;
  • Conducting KYC verification;
  • Preventing fraud;
  • Detecting suspicious activity;
  • Processing payments;
  • Coordinating shipping and logistics;
  • Providing customer support;
  • Resolving disputes;
  • Enforcing platform policies;
  • Improving platform functionality;
  • Conducting analytics;
  • Managing business operations;
  • Complying with legal and regulatory obligations;
  • Protecting users and the Platform;
  • Investigating complaints, disputes, claims, or security incidents.

Information may also be used for internal administration, risk management, compliance monitoring, audit requirements, service improvement, operational planning, and other legitimate business purposes.

3. LAWFUL BASIS FOR PROCESSING

Indian Watch Connoisseur processes personal information for legitimate business purposes, contractual obligations, legal compliance requirements, fraud prevention, dispute resolution, platform security, KYC verification, customer support, transaction facilitation, and operation of the Platform.

By voluntarily providing information and using the Platform, users acknowledge and consent to such processing where permitted by applicable law.

Where consent is relied upon as a legal basis for processing, users may withdraw consent subject to legal, contractual, operational, fraud-prevention, dispute-resolution, compliance, and record-retention requirements.

Nothing contained in this Privacy Policy shall require Indian Watch Connoisseur to delete or cease processing information where retention or processing is reasonably necessary for legal compliance, fraud prevention, contractual obligations, dispute resolution, platform security, or protection of legitimate business interests.

4. KYC VERIFICATION

Indian Watch Connoisseur may collect, verify, review, store, process, retain, and disclose KYC documents and identity verification information including:

  • PAN Cards;
  • Aadhaar Cards;
  • Passports;
  • Driving Licences;
  • Business Registration Documents;
  • Address Verification Documents;
  • Identity Verification Records;
  • Beneficial Ownership Information;
  • Supporting Compliance Documentation.

Such information may be used for:

  • Fraud prevention;
  • Transaction verification;
  • Dispute resolution;
  • Regulatory compliance;
  • Anti-money laundering compliance;
  • Platform security;
  • Risk assessment;
  • Identity verification;
  • Investigation of suspicious activity.

Failure to provide requested KYC information may result in suspension, cancellation, restriction, delay, or refusal of services.

Indian Watch Connoisseur reserves the right to retain KYC records for compliance, fraud prevention, legal, evidentiary, audit, dispute resolution, and regulatory purposes for such period as may be reasonably necessary or required by law.

5. PAYMENT INFORMATION

Payments may be processed through authorized payment service providers including Razorpay and other approved payment processors.

Indian Watch Connoisseur does not store complete debit card, credit card, net banking, or UPI credentials on its own servers.

Payment information may be processed, stored, transferred, verified, and secured by third-party payment service providers in accordance with their respective privacy policies, security standards, contractual obligations, and applicable laws.

Indian Watch Connoisseur is not responsible for the independent privacy, security, operational, or compliance practices of third-party payment processors.

Users acknowledge that payment processing may require disclosure of transaction-related information to payment processors, financial institutions, fraud prevention providers, compliance providers, and other authorized entities.

6. COOKIES AND ANALYTICS

Indian Watch Connoisseur may use:

  • Cookies;
  • Session Cookies;
  • Persistent Cookies;
  • Google Analytics;
  • Meta Pixel;
  • Advertising Technologies;
  • Tracking Technologies;
  • Similar analytics, advertising, security, and performance tools.

These technologies help us:

  • Understand website usage;
  • Improve platform performance;
  • Analyze traffic patterns;
  • Enhance user experience;
  • Measure advertising effectiveness;
  • Detect security threats;
  • Prevent fraud;
  • Maintain platform functionality.

Certain information may be collected automatically through such technologies, including IP addresses, browser information, device identifiers, usage information, and interaction data.

Users may manage certain cookie preferences through browser settings; however, disabling cookies may affect Platform functionality, performance, or availability of certain features.

7. COMMUNICATIONS

By accessing or using the Platform, users expressly consent to receiving communications through:

  • Email;
  • Telephone;
  • SMS;
  • WhatsApp;
  • Website notifications;
  • Messaging applications;
  • Other electronic communication channels.

Such communications may relate to:

  • Transactions;
  • Verification requests;
  • Customer support;
  • Security alerts;
  • Account activity;
  • Legal notices;
  • Regulatory compliance;
  • Fraud prevention;
  • Platform administration;
  • Marketing communications.

Users acknowledge and agree that communications may be recorded, monitored, reviewed, retained, stored, and relied upon for customer support, quality assurance, compliance, fraud prevention, dispute resolution, legal proceedings, regulatory obligations, operational purposes, and enforcement of Platform policies.

Such communications may satisfy any legal requirement that communications be in writing.

Users remain responsible for ensuring that their contact information remains accurate and current.

Indian Watch Connoisseur shall not be responsible for any loss, delay, or failure resulting from inaccurate, outdated, inaccessible, blocked, or otherwise unavailable contact information provided by a user.

8. MARKETING COMMUNICATIONS

Indian Watch Connoisseur may send promotional, informational, educational, commercial, or marketing communications relating to products, services, events, updates, offers, partnerships, announcements, and business developments.

Users may opt out of marketing communications by contacting Indian Watch Connoisseur or following available unsubscribe instructions where applicable.

Reasonable time may be required to process opt-out requests.

Transactional, compliance, security, verification, customer support, account-related, dispute-related, fraud prevention, legal, and regulatory communications may continue even after marketing preferences are modified.

Indian Watch Connoisseur reserves the right to determine the nature and categorization of communications for operational, compliance, and legal purposes.

9. INFORMATION SHARING

Indian Watch Connoisseur may share, disclose, transfer, provide access to, or otherwise make information available to:

  • Buyers and sellers involved in a transaction;
  • KYC verification providers;
  • Identity verification providers;
  • Payment processors;
  • Banks and financial institutions;
  • Logistics providers;
  • Shipping providers;
  • Authentication providers;
  • Technology service providers;
  • Cloud service providers;
  • Communication service providers;
  • Marketing service providers;
  • Analytics providers;
  • Professional advisors;
  • Auditors;
  • Insurers;
  • Regulatory authorities;
  • Government authorities;
  • Courts;
  • Law enforcement agencies;
  • Investigative agencies;
  • Other parties where required, permitted, or reasonably necessary under applicable law.

Information may also be disclosed where reasonably necessary to:

  • Facilitate transactions;
  • Verify identities;
  • Prevent fraud;
  • Investigate suspicious activity;
  • Protect rights, property, safety, or security;
  • Enforce agreements and policies;
  • Investigate disputes or claims;
  • Respond to legal processes;
  • Comply with legal obligations;
  • Protect legitimate business interests.

Indian Watch Connoisseur may disclose information in good faith where it reasonably believes such disclosure is necessary, appropriate, lawful, or prudent under the circumstances.

10. FRAUD PREVENTION

Indian Watch Connoisseur may use personal information, transaction information, device information, IP addresses, communication records, KYC information, verification records, payment information, authentication records, and related data to identify, investigate, assess, monitor, prevent, detect, mitigate, report, and respond to fraudulent, unlawful, suspicious, abusive, prohibited, or unauthorized activity.

Fraud prevention measures may include:

  • Identity verification;
  • Transaction monitoring;
  • Behavioral analysis;
  • Risk assessment;
  • Compliance reviews;
  • Device verification;
  • Investigation procedures;
  • Record preservation;
  • Cooperation with third-party service providers and authorities.

Information may be shared with payment processors, financial institutions, insurers, regulatory authorities, law enforcement agencies, investigators, fraud prevention providers, or other authorized entities where appropriate.

Indian Watch Connoisseur reserves the right to suspend, delay, reject, investigate, or restrict transactions, accounts, communications, or services where suspicious activity is identified.

11. RECORDS AND EVIDENCE

Indian Watch Connoisseur may maintain records of:

  • Communications;
  • KYC documentation;
  • Payment confirmations;
  • Invoices;
  • Delivery records;
  • Authentication records;
  • Photographs;
  • Videos;
  • Transaction histories;
  • Customer support records;
  • Compliance records;
  • Investigation records;
  • Electronic logs;
  • System-generated records;
  • Metadata and related technical records.

Such records may be retained for compliance, fraud prevention, dispute resolution, legal proceedings, regulatory requirements, audit requirements, risk management, business operations, and other legitimate purposes.

To the fullest extent permitted by applicable law, users acknowledge and agree that records maintained by Indian Watch Connoisseur, including electronic records, communications, metadata, logs, photographs, videos, transaction records, and digitally stored information, may be relied upon as evidence in investigations, disputes, administrative proceedings, regulatory reviews, arbitration proceedings, and judicial proceedings.

12. DATA RETENTION

Indian Watch Connoisseur may retain personal information, KYC records, transaction records, communications, invoices, payment records, authentication records, technical records, compliance records, and dispute-related documentation for as long as reasonably necessary to:

  • Provide services;
  • Facilitate transactions;
  • Resolve disputes;
  • Prevent fraud;
  • Comply with legal obligations;
  • Respond to regulatory requirements;
  • Enforce agreements;
  • Protect legitimate business interests;
  • Maintain business records;
  • Support investigations and audits.

Retention periods may vary depending upon the nature of the information, applicable legal requirements, regulatory obligations, dispute resolution requirements, fraud prevention needs, operational requirements, and business purposes.

Information may continue to be retained after closure of an account, completion of a transaction, withdrawal of consent, or cessation of use of the Platform where retention remains reasonably necessary or legally required.

13. DATA STORAGE AND TRANSFERS

Information may be collected, processed, stored, backed up, analyzed, hosted, transferred, transmitted, or otherwise handled through:

  • Payment service providers;
  • Cloud infrastructure providers;
  • Analytics providers;
  • Technology service providers;
  • Communication platforms;
  • Identity verification providers;
  • Security providers;
  • Other authorized service providers.

Such providers may be located in India or in other jurisdictions.

Users acknowledge and agree that information may be transferred, stored, processed, or accessed across multiple jurisdictions in connection with operation of the Platform and related services.

Indian Watch Connoisseur shall take reasonable measures designed to protect information processed, stored, transferred, or handled through such service providers.

However, Indian Watch Connoisseur cannot guarantee that information processed by third-party service providers will be completely immune from unauthorized access, security incidents, technical failures, governmental actions, cyberattacks, or other risks inherent in electronic systems and international data transfers.

By using the Platform, users acknowledge and accept such risks to the extent permitted by applicable law.

14. DATA SECURITY

Indian Watch Connoisseur implements reasonable technical, administrative, organizational, physical, and operational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, loss, destruction, theft, or accidental disclosure.

Such safeguards may include access controls, authentication procedures, encryption measures where appropriate, system monitoring, vendor management controls, operational procedures, employee access restrictions, and other reasonable security practices.

However, no internet transmission, electronic storage system, cloud environment, database, communication network, or security mechanism can be guaranteed to be completely secure.

Accordingly, Indian Watch Connoisseur does not warrant, guarantee, or represent that information will be immune from unauthorized access, cyberattacks, data breaches, hacking attempts, malware, ransomware, system failures, telecommunications failures, third-party misconduct, or other security incidents.

Users acknowledge and accept the inherent risks associated with electronic communications, online transactions, cloud storage, and internet-based services.

In the event of a suspected or actual security incident, Indian Watch Connoisseur reserves the right to take such actions as it reasonably considers necessary to investigate, mitigate, contain, remediate, document, report, or respond to the incident.

15. USER RIGHTS

Subject to applicable law, users may request:

  • Access to personal information;
  • Correction of inaccurate information;
  • Updating of personal information;
  • Deletion of personal information where legally permissible;
  • Withdrawal of consent where applicable.

Requests may be denied, restricted, deferred, or limited where retention or processing remains reasonably necessary for:

  • Legal compliance;
  • Regulatory requirements;
  • Fraud prevention;
  • Risk management;
  • Dispute resolution;
  • Contractual obligations;
  • Investigation procedures;
  • Record retention requirements;
  • Protection of legitimate business interests;
  • Exercise or defense of legal claims.

Indian Watch Connoisseur may request reasonable verification of identity before responding to any request relating to personal information.

Requests may be submitted using the contact information provided in this Privacy Policy.

Indian Watch Connoisseur reserves the right to retain sufficient information necessary to document, verify, process, and respond to requests made under this section.

16. MINOR’S PRIVACY

The Platform is intended solely for individuals who are at least eighteen (18) years of age and legally capable of entering into binding contracts.

Indian Watch Connoisseur does not knowingly collect personal information from minors.

If Indian Watch Connoisseur becomes aware that personal information has been collected from a minor, reasonable steps may be taken to delete, anonymize, restrict, or otherwise address such information where appropriate and legally permissible.

Parents, guardians, or other responsible persons who believe that a minor may have provided information to Indian Watch Connoisseur may contact us using the contact information provided in this Privacy Policy.

17. THIRD-PARTY SERVICES

The Platform may contain links to or integrate with third-party websites, payment providers, social media platforms, logistics providers, authentication providers, communication providers, analytics providers, advertising providers, cloud service providers, or other external services.

Indian Watch Connoisseur does not own or control such third-party services and is not responsible for their privacy practices, content, policies, security measures, operational procedures, terms of use, or information-handling practices.

Users interact with third-party services at their own risk.

Users are encouraged to independently review the privacy policies, terms of use, and security practices of any third-party services they access or use.

The inclusion of any link, integration, service provider, or external platform shall not be construed as an endorsement, representation, warranty, or guarantee by Indian Watch Connoisseur.

18. CHANGES TO THIS PRIVACY POLICY

Indian Watch Connoisseur reserves the right, at its sole discretion, to modify, update, amend, supplement, revise, replace, or discontinue this Privacy Policy at any time.

Updated versions will be published on the Platform together with an updated revision date.

Users are responsible for periodically reviewing this Privacy Policy to remain informed of any changes.

Continued use of the Platform following publication of an updated Privacy Policy shall constitute acknowledgment and acceptance of the revised Privacy Policy.

19. AGGREGATED AND DE-IDENTIFIED INFORMATION

Indian Watch Connoisseur may create, generate, compile, analyze, use, disclose, transfer, publish, distribute, commercialize, or otherwise utilize aggregated, anonymized, statistical, de-identified, or non-personally identifiable information derived from information collected through the Platform.

Such information may be used for analytics, research, business intelligence, market analysis, operational improvement, security monitoring, product development, performance measurement, compliance, reporting, and other lawful business purposes.

Where information has been aggregated, anonymized, or de-identified such that it no longer reasonably identifies an individual, it shall not be considered personal information for the purposes of this Privacy Policy to the extent permitted by applicable law.

20. BUSINESS TRANSFERS

In the event of any merger, acquisition, restructuring, reorganization, business transfer, asset sale, financing transaction, investment transaction, succession event, insolvency proceeding, or similar corporate transaction involving Indian Watch Connoisseur, information may be disclosed, transferred, assigned, licensed, or otherwise made available to relevant parties involved in such transaction.

Any successor entity or acquiring party may continue to process information in accordance with this Privacy Policy or a subsequently adopted privacy policy, subject to applicable law.

21. COMPLIANCE WITH LEGAL REQUESTS

Indian Watch Connoisseur may disclose, preserve, review, monitor, or provide access to information where it reasonably believes such action is necessary to:

  • Comply with applicable law;
  • Respond to legal process;
  • Respond to court orders;
  • Respond to governmental requests;
  • Respond to regulatory inquiries;
  • Protect rights, property, safety, or security;
  • Prevent fraud;
  • Investigate unlawful activity;
  • Enforce agreements or policies;
  • Protect legitimate business interests.

Indian Watch Connoisseur reserves the right to cooperate fully with courts, regulatory authorities, law enforcement agencies, governmental authorities, payment providers, fraud prevention organizations, and other authorized entities.

22. RESERVATION OF RIGHTS

Indian Watch Connoisseur expressly reserves all rights not expressly granted under this Privacy Policy.

Nothing contained in this Privacy Policy shall be interpreted as limiting any rights, remedies, defenses, protections, privileges, or powers available to Indian Watch Connoisseur under applicable law, contract, equity, or the Platform’s Terms & Conditions.

Indian Watch Connoisseur reserves the right to preserve records, investigate activity, refuse requests, restrict services, retain information, cooperate with authorities, and take any action reasonably necessary to protect its users, operations, compliance obligations, security interests, or legitimate business interests.

23. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Indian Watch Connoisseur shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, speculative, or economic damages arising out of or relating to:

  • The collection, processing, storage, retention, transfer, disclosure, or use of information in accordance with this Privacy Policy;
  • Third-party service providers;
  • Cybersecurity incidents;
  • Data breaches;
  • Unauthorized access;
  • System failures;
  • Internet outages;
  • Telecommunications failures;
  • Government actions;
  • User conduct;
  • Third-party misconduct.

Without limitation, Indian Watch Connoisseur shall not be liable for loss of profits, loss of opportunity, loss of goodwill, reputational harm, business interruption, loss of anticipated savings, or other consequential damages.

Nothing contained in this section shall exclude liability that cannot lawfully be excluded under applicable law.

24. SURVIVAL

Any provisions of this Privacy Policy which by their nature should survive termination of Platform access, account closure, completion of transactions, withdrawal of consent, or cessation of use of the Platform shall survive and remain fully enforceable.

Without limitation, provisions relating to records retention, fraud prevention, investigations, compliance obligations, dispute resolution, legal requests, evidentiary use of records, limitation of liability, information sharing, and protection of legitimate business interests shall survive termination or cessation of use of the Platform.